Withdrawals can only be made to the verified bank account registered in the client's details. Please note that the name that will appear on the client's bank statement is Seccl Custody Ltd.

For Joint GIAs, the withdrawal will be made to the lead clients registered bank account.

Regular withdrawals can be made from GIA's and ISA’s monthly with payments made on the 1st, 7th, 14th, 21st or 28th of each month. Payments are made by Faster and therefore the client will received their funds on their specified date, even if this falls on a weekend or bank holiday. 

Where there is insufficient cleared cash on the account automated sales will be made 5 working days before the payment date. Please be mindful of the fact that cash is not ringfenced unless you have opt for a regular disinvestment.

Any regular withdrawal instructions should be set up at least 6 working days prior to the payment date to ensure that the money can be paid out that month.  

• Go to the Adviser Portal and log in. 
• Locate your client in the system, either via the Client tab in the top menu, or by using the Client Search function, and open their client record.

• Open the relevant Account, then click Account actions and Withdrawal. 

• Select Regular as the withdrawal type. 

• Choose the payment date and the payment amount. Any existing regular withdrawals will also be visible here - you can choose to set up more than one a month. 
• Then choose if you would like to sell by value or by units. Please be aware, if you sell by units we do include a 10% buffer to ensure that enough cash is raised.

• You will then need to select if you would like to see the assets proportionally or by largest first

• Click Review to double check that all the information is accurate, and the click Submit. 
• The regular withdrawal have now been registered and a notification is sent to the client.