Withdrawals can only be made to the verified bank account registered in the client's details. Please note that the name that will appear on the client's bank statement is Seccl Custody Ltd.
Regular withdrawals can be made from GIA's and ISA’s monthly with payments made on the 1st, 7th, 14th, 21st or 28th of each month. Payments are made by BACS. Where there is insufficient cleared cash on the account automated sales will be made 5 working days before the payment date. Please be mindful of the fact that cash is not ringfenced before you place any buys or rebalances on the account.
Any regular withdrawal instructions should be set up at least 6 working days prior to the payment date to ensure that the money can be paid out that month.
- Go to the Adviser Portal and log in.
- Locate your client in the system, either via the Client tab in the top menu, or by using the Client Search function, and open their client record.
- Open the relevant Account, then click Account actions and Withdrawal.
- Select Regular as the withdrawal type.
- Choose the payment date and the payment amount. Any existing regular withdrawals will also be visible here - you can choose to set up more than one a month.
- Select if you would like to instruct an auto disinvestment. If Yes, then choose whether the auto disinvestment will be proportional or from the largest holding of the account. If you choose no, please bear in mind you will need to monitor the cash on this account to ensure there are no delays to the client receiving their funds each month.
- Click Review to double check that all the information is accurate, and the click Submit.
- The regular withdrawal have now been registered and a notification is sent to the client.