Your client can make a personal contribution to their SIPP via a bank transfer or a direct debit instruction. Please note that the bank details the payment is sent from must match the bank details registered for the client on the platform. You can check and amend the client's bank details within the Client details screen, see here for more information. Payments can be either single or regular. Regular payments can be collected on the 1st, 7th, 14th, 21st, or 28th of each month. 

Registering a personal contribution

• As always, start with going to the Adviser Portal and logging in. 
• Locate your client in the system, either via the Clients tab in the top menu, or by using the Client Search function.

• Open the relevant SIPP account and click on Account actions and Pay in. 

• Now choose if the contribution is Single or Regular, and confirm that it is not the client employer making the contribution.

• If you have selected 'Regular payment' you will need to select the payment day.

• Add the net amount to be paid in, and the system will calculate the gross amount for you. Then select whether this will be a Bank Transfer sent by the client, or a Direct Debit collection. N.B. the client needs to have a Direct Debit Mandate set up before the system will allow you to submit an application for a direct debit payment. This can be sent out from within the Client Details section. See here for more information.

• Confirm if you'd like to take an adviser fee and add the amount or percentage if so.

• Next you will need to select if the payment is to be auto-invested:

If you select no, the payment will remain in cash when it is applied to the account

If you select yes, and the account has an investment strategy set up, the payment will trade as per the default investment strategy, which can either be a model or a bespoke selection of funds. N.B. you can view and update the chosen investment strategy within the Account details tab. See here for more information.

If the client does not have a default investment strategy, you will be given the option to add investments with the help of the search bar. 

• Click Review to double check that all the information was entered correctly, then click Submit. 

• If the payment method chosen was bank transfer, payment information will appear on screen and you can instruct your client on how to make the payment.

If the payment method was direct debit and there already is a mandate in place, a single payment will be collected within 2 working days, and it is applied to the system on the third day.

If a direct debit mandate is being set up for the first time, the funds are collected on the 7th working day and applied on the 8th.

Where it's a regular contribution, the funds are collected ON the chosen payment date (or the following working day if this falls on a weekend or bank holiday) - in this case the transaction is created 5 working days prior to the collection date, so the application must be set up 6 working days prior, or it will fall to the following month.

See here for related articles and FAQ's:

How can I tell if a client has a Direct Debit Mandate in place?

How long will it take for funds to be applied once a client has made a payment, or a direct debit payment has been collected?

How can my client make a contribution to their account?

When is tax relief applied for personal contributions?