If this is an electronic transfer, navigate to the Transfer Workbench under the Transfers tab in the top menu. Find the relevant row - you will note that the Action column will state 'Required' and the transfer status will be 'onboarding assets', which means the valuation has been received and the book costs can be added.

Click anywhere on the row to open the record and you will be presented with an itemized list of the client's assets, both those which have been received and those which are outstanding.

You will see a button in the top right hand corner titled Update book cost. Click on this and then add the book cost details here, then click on Review, and Submit to save the changes.

You can also access transfer details at a client level by clicking on the ‘Client transfers’ heading within the client record.

If the transfer was manual, please send an email to servicecentre@soderbergpartners.co.uk with a list of the asset holdings and the book cost figures, and we will update this for you.

We encourage you to routinely update the book costs as part of the transfer process. Book costs can be updated at any time, and they’re used in the growth rate calculations.