If this happens, our Service Centre Team will contact you to inform you of the rejection and the reason for this.
You will need to resubmit the transfer request via our platform as once a transfer has been rejected, this cancels off the expectation.
You can find useful tips on how to best prepare for a transfer to minimise the risk of rejection here in the Process Guides
In-Specie Transfers to a GIA or ISA/JISA
Transferring cash from a ceding provider
Resubmit Rejected Transfers – Söderberg & Partners Wealth Management